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Giving Providers Feedback

The other day I witnessed one of my partners talking to another. One was explaining to…

Leadership & Process Improvement

I recall, not too long ago, having a conversation with someone in healthcare administration about his…

Electronic Health Records… what tomorrow brings?

Imagine: You are a physician at work seeing patients. Your computer detects that you are dictating…

The Silos Of Healthcare

Within the past 10 years, it is very likely that you have come across the “silo”…

How to destroy an ED physician’s productivity…

No one sets out to sabotage physician productivity. But there are some common decisions made every…

8 Things To Keep In Mind When Evaluating A Communications Solution

Are you considering purchasing a communications solution for your hospital? Here are 8 things to keep…

Communication: We Can Do Better

Take a mental walk with me: You go to a restaurant and are greeted at the…